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Sunday, 1 November 2026AboutAdvertiseContact

Dubai's RTA launches AI strategy to cut traffic and speed up services

The Roads and Transport Authority aims to reduce congestion by 3-5% and cut licensing times to under five minutes using artificial intelligence.

An aerial view of a city with a river running through it
Illustrative image. Photo: Nelemson Guevarra on Unsplash

At a glance

  • Traffic congestion targeted to fall by 3-5% through AI-powered transport planning and management
  • Vehicle licensing transactions to be completed in under five minutes via upgraded chatbot
  • Bus on-time performance expected to improve by up to 10%
  • Strategy aims to transition half of RTA operations to AI ecosystem

Dubai's Roads and Transport Authority has launched an updated artificial intelligence strategy targeting improvements across transport and licensing services. The initiative aims to reduce traffic congestion by 3 to 5 per cent, improve bus punctuality by up to 10 per cent, and cut accidents involving newly licensed drivers by 10 to 20 per cent.

Vehicle owners will be able to complete licensing transactions in under five minutes through an upgraded smart chatbot platform. The strategy also targets generating more than Dh300 million in annual added value and transitioning 50 per cent of RTA operations to an AI-based ecosystem, according to the authority.

Why it matters

The strategy addresses Dubai's growing population and urban expansion by using data analysis and predictive technologies to improve transport efficiency and road safety.

Original reporting

This brief was written with AI assistance from the reports listed above and checked against our editorial policy. Spotted an error? Request a correction.