Australian consumer group names worst products and services of 2026
Choice's annual Shonky awards highlight ticket pricing, airline practices and appliance inefficiency.
At a glance
- Concert tickets reached prices of $1,650 through surge pricing mechanisms
- An airline retained $75 million from unused flight credits
- A washer/dryer model features a 25-hour cycle duration
- Choice's Shonky awards are in their 21st year
Australia's consumer advocacy group Choice has announced its 2026 Shonky awards, recognising the country's worst products and services. Among the winners are concert ticket sellers using surge pricing, an airline retaining substantial revenue from unused flight credits, and a washer/dryer with an exceptionally long cycle time.
Now in its 21st year, the annual awards programme aims to spotlight problematic consumer offerings as determined by Choice.
Why it matters
The awards draw attention to consumer practices and product design issues affecting Australian households and entertainment spending.
Original reporting
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