Airbnb bans hosts from requiring guests to do chores
New global policy prohibits hosts from asking guests to strip beds, wash dishes or take out rubbish.
At a glance
- Hosts can no longer require guests to strip beds or wash dishes
- Taking out rubbish is also prohibited under the new rules
- Policy applies globally to reservations covered by Airbnb's global policy
- Changes take effect on 20 November
Airbnb has introduced new rules that prevent hosts from requiring guests to perform chores involving significant effort. The changes prohibit hosts from asking guests to strip beds, wash dishes or take out rubbish.
The policy takes effect on 20 November and applies to reservations covered by Airbnb's global policy, including bookings in Australia. The move follows long-standing complaints from guests about being asked to perform such tasks.
Why it matters
The rule change addresses persistent guest complaints about unexpected chores during stays, potentially improving the rental experience for users of the platform.
Original reporting
- The Guardian — WorldAirbnb guests freed from chores involving ‘significant effort’ under new global rules
- The Guardian — BusinessAirbnb guests freed from chores involving ‘significant effort’ under new global rules
This brief was written with AI assistance from the reports listed above and checked against our editorial policy. Spotted an error? Request a correction.